The O&M technology stack worked for so long because you were not looking for data or insights. Now that cost pressure and customer expectations are increasing, you need a process that's agile, data-driven, and puts reliability, efficiency, and comfort right at the top of the agenda. As soon as you realize this, you've got to supply your team with data, context, and insights so that the decision making is inherently made easier. That's where you'll find your existing technology stack falls short.

- Umesh Bhutoria, Founder and CEO, Xempla

Episode Summary

As we witness a marked shift towards data-led operations and maintenance in the built environment, Umesh and Siddharth dissect what this shift is all about and whether the FM technology stack is ready to deliver what it takes. In this rapid-fire episode, they quickly cover the difference between conventional planned / reactive maintenance and the elements of modern data-led maintenance, discussing how the tech stack would need to evolve beyond Systems of Record like CAFM / CMMS and integrate a System of Decisions that empowers teams to succeed in a data-first environment. Stay tuned and subscribe to our channel to never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

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